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Privacy policy

We care about protecting the personal data of our customers and prospects, and we comply with French Law No. 78-17 of 6 January 1978 on information technology, data files and civil liberties, as amended, and with Regulation (EU) 2016/679 of 27 April 2016 (GDPR).
As data controller, we are committed to keeping your personal data confidential and secure, in accordance with this Privacy Policy.
By using our Site, you accept the terms of this Privacy Policy without reservation.
We may change this Privacy Policy at any time. Any change takes effect upon publication.

Who is the data controller?

The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing.
The controller of the personal data transmitted, in particular while browsing the site, is:

Company: NAKO, SARL
Phone: +33 (0)9 61 23 46 24
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Address: 10 Allée de la Résistance, 87220 Feytiat, France

What personal data is collected, and how?

NAKO, as data controller, may process all or part of the following data:

  • Last name
  • First name
  • Email address
  • Subject of the request
  • Electronic identification data available on or from your computer (such as cookies or IP addresses)
  • Activity data (pages visited, date of visit, actions performed on the site)

We collect and use your personal information to handle your requests for information, provide a quality service and make our services easier to access.
We may collect data when:

  • you post content on one of our social media accounts or agree that we reuse content you have published

Why is this data collected?

Collecting your personal data is necessary to:

  • Answer your questions
  • Adapt the display of our site to your device (mobile, computer or tablet)

Subject to your consent, this data also allows us to:

  • Carry out analyses and develop marketing tools
  • Publish comments and content posted on social networks

Will you receive commercial messages?

We will ask for your explicit consent before sending you commercial communications.
Without your consent, no communication or solicitation will be sent to you.

How long is your data kept?

We keep the personal data of our prospects and customers for as long as necessary for the purposes of the processing, or for a period set by law. The contact details of a prospect who has not responded to any solicitation for 3 years are deleted. To set appropriate retention periods, we distinguish between prospects and customers. Customers' personal data is kept as long as it is needed for the purpose pursued. It is erased as soon as the customer exercises their right to erasure. Contractual data is kept and archived for as long as required by contractual obligations (warranty, compliance) and by legal, accounting and tax obligations, and/or for the applicable limitation periods. Anyone may also set instructions on the management, retention, erasure and communication of their personal data after their death. Without specific instructions given during their lifetime, the heirs may only exercise the rights to erasure and to be forgotten.

How can you exercise your rights?

In accordance with the regulations in force on personal data protection, you may:

  • Access all your data (subject to certain restrictions);
  • Rectify or update your data if it is inaccurate, incomplete or out of date;
  • Request the portability of your data;
  • Object to the processing of your data;
  • Request the erasure of your data. This is not an absolute right, as we may be required to keep your personal data for legal, legitimate or contractual reasons;
  • Request a restriction of the processing of your data.

How do we secure your personal data?

We take reasonable precautions to protect the security of your personal information.
We secure the data you send us through physical, electronic and administrative procedures. On all web pages requiring personal information, we use standard SSL (Secure Sockets Layer) encryption.